Shipping and Returns

Guarantee for jewelry items Our products are guaranteed against defective workmanship and materials. Every one of our pieces is skillfully crafted and is carefully inspected for defects before shipment. However, in the unlikely event of damage resulting from a manufacturing defect, we will be glad to repair or replace your piece free of charge. We reserve the right to examine the piece to determine the cause of damage. We regret that we cannot take responsibility for damage due to abuse or to normal wear and tear.
Our products are guaranteed against defective workmanship and materials. Every one of our pieces is skillfully crafted and is carefully inspected for defects before shipment. However, in the unlikely event of damage resulting from a manufacturing defect, we will be glad to repair or replace your piece free of charge. We reserve the right to examine the piece to determine the cause of damage. We regret that we cannot take responsibility for damage due to abuse or to normal wear and tear.
U.S. Customers: Flat rate $5.95 for the 1st product and $2.00 per each additional product. Free shipping on orders over $49 International customers outside of U.S.: Flat rate $8.95 plus $2.00 for each additional item
We stand behind all the products that we sell. You can return most items within 30 calendar days of the original shipping date. In order to process your request efficiently, please contact us first before returning an item. Returns will only be accepted if they are returned in their original unused condition. We will not honor returns that have been altered in any way or have been damaged during shipping. Returns or exchanges are not accepted on: — Items returned after 30 calendar days from the original ship date. — Custom orders. — Items purchased on sale. Your refund will be credited to your credit card, Paypal account or we will exchange the item if you prefer. We will refund the price of the item, less the original shipping fee (if any). For your protection, we advise that all returns are sent back to us by a traceable carrier and insured. All returns should be shipped to our location in USA. Please contact us before returning your purchase. PRODUCTS NOT AVAILABLE FOR RETURNS Earrings, sale items, custom items, wholesale deals are not eligible for returns or exchanges
USPS, FeDex or local post office. Fedex Next Day Rate FedEx Next Day rate is $65 for or orders shipped to US, Puerto Rico, Alaska, Hawaii. Fedex Priority International to the rest of the world is $85. Delivery time vary for each location.
We offer worldwide shipping. We are sorry, we do not ship to Italy. PLEASE NOTE: International shipping charges do not include taxes and duties. Please contact your country’s customs office for more information on these fees.
Do NOT follow this link or you will be banned from the site!